When Can I Expect a Response to My Inquiry?

Our support team is available:

Email us anytime: neogentekservice@gmail.com

Live Chat Monday-Friday 11 am - 4 pm CT

Phones Monday-Friday 8 am - 5 pm CT

(346) 218-4665

We will respond to your inquiry as soon as possible, usually the same day, but sometimes it may take our team a bit longer due to high volume of interest in our products. We thank you for your patience during these times of increased volume.

We typically answer inquiries in the order received. Also, please check your spam or promotions folder - we may have already responded!

Rest assured that we have received your request and we'll get back to you as soon as we can!

Back to blog